FAQ
Answers to the questions we hear most. If yours isn't here, just ask.
Where do you ship?
We currently ship to addresses within the United States. See our Shipping & Returns Policy for carriers and estimated delivery windows.
How long does shipping take?
Shipping is free, and most orders arrive within 5–8 business days of shipment. You'll see an estimated delivery window on the product page and again at checkout.
What's your return policy?
Unused items in their original condition can be returned within 30 days of delivery. See our Shipping & Returns Policy for the full process.
How do I start a return?
Email us with your order number and we'll walk you through the next steps.
Do you offer warranty coverage?
Our gear is built to last. If something fails under normal use, contact us with your order details and we'll make it right.
How can I track my order?
You'll receive a shipping confirmation email with tracking information once your order leaves our warehouse.
Can I change or cancel my order after placing it?
Contact us as soon as possible after ordering — we can make changes before an order ships, but not after.
Still have a question? Get in touch.